Mystery shopper scam?

out of the blue, i got this email:



Hello ,

Zentral Evaluators Ltd. 漏 is a company that conducts surveys and stealth evaluation of companies and organizations. Our mystery shoppers pose as normal customers to perform specific tasks such as purchasing a product, asking questions, registering complaints or behaving in a certain way and then providing detailed reports or feedback about their experiences.

Unlike the methodologies used in mainstream market research mystery shopping attempts to gauge the service delivery process instead of the service result.

You are to visit businesses to evaluate.

These evaluations are done anonymously, with you posing as a regular customer. After which you are required to complete a detailed critique, including a detailed written summary/story line of the visit, customer services and product, salesmanship, hospitality. Etc

Examples of details you would forward to us are:

1) How long it took you to get services.

2) Smartness of the attendant

3) Customer service professionalism

4) Sometimes you might be required to ruffle the attendant a bit, to see how they react to clients when under pressure. And we turn the information over to the company executives and they would carry out their own duties in improving there services.

After which we customize your evaluation criteria to meet the goals and expectations this companies have established for their customers. We then communicate your results back to the companies in an accurate, comprehensive and timely manner.

Most companies employ our assistance when people give complains about their services, or when they feel there are needs for them to improve their customer service.

Your Identity would be kept confidential as the job states (secrets shopper) you would be paid $350 for every duty you carry out, and bonus on your transportation allowance, and funds would be given to you if you have to dine as part of the duty.

Your job will be to evaluate and comment on customer service in a wide variety of shops, stores, restaurant and services in your area. No commitment is made on this job, and you would have flexible hours as it suits you. If you are interested do send in your full name contact address and telephone number, so we can find assignment areas that are close to you and would suit you and offer you flexibility, your address would also be needed for your payments.

I would have to put you down in our data base system as one of our numerous agents, And you would be covering your area, and some close cities near you, you would find this job very interesting and rewarding. An acceptance e mail would be sent to you, we have evaluation activities around your city that is why we need your services I would have to get you the full details of the services which you would have to partake in. I would like to know what your schedule is so I know what days to fix you in. As soon as you are accepted for this job, you would be given full details of the activities you have to carry out, and you would be told what to keep for records, and your payment information would be included in the mail.

If you are still interested, Please reply this e mail with the following information:-

Full Name:

full Mailing Address (not P.O.Box please):

City:

State:

Zip Code:

Cell Phone:

Home Phone:

Gender:

Age:

Marital Status:

Best Times To Call:

Present Job Status/Position:

Email:

Best Regards,

Ralph Arthur.

Consultant / HR Manager

Delivering simple solutions and achievable business objectives!

Tel: 1 (718) 487-9854 |Tel: 1 (718) 487-9854



didn't give them any info, but i asked where they got my "application" from, and received this:





Your application has been viewed by our customer service, and has been approved.Your first assignment would be to run a survey on a prominent companies in your area.

which is a close Western Union Location to you which would be disclosed to you later on,

The management and staff of western union has reported a laps in the services of their Management and some of their staffs,

Their complains were based on reports which their customers forwarded anonymously and Phone calls which were also made to the head office.

The Western union location was reported for evaluation for the following reasons.

I) Customers have reported their money missing

ii) Slow services

iii) Unbalanced exchange rate

(Iv) Poor services

(v) Rudeness to customers

(vi) Excess charge

(vii) Late opening time and Closing before time.

Your Secret Evaluation would be

1) To make a transfer of fund from this western union location to one of our Mystery shoppers whose details will be given to you as we proceed.

And the funds would be picked up by our based mystery shopper at the exact location Which a customer reported her funds stolen from.

2) You would have to record the time at which you go to the location and how many minutes it took you to get service.

You would be sent a check which would cover your paymeMystery shopper scam?
this is definitely a scam. I received that today as well. I'm guessing we probably responded to a fake job ad posted on craigslist, well at least looks like I did.Mystery shopper scam?
HI! Mystery shopping is definitely a scam. It is used to wash your malice against the rival companies. So it has nothing good to do for the customers. We must spread this message among the people to not to fall prey to these companies.